Job Application
Job Details for Reference Number: 7386
Position: Unit Claims Manager - Property (EXPIRED! Browse our current career opportunities instead)
Branch: Sudbury
Certifications: (unlisted)

Our client, a Canadian-owned insurance company and one of the largest home, auto and business insurance providers in Canada, is looking for a Claims Manager for their Sudbury location. Reporting to the Claims Manager located in Southern Ontario, this individual will virtually manage three offices in Northern Ontario and will provide leadership, coaching and direction to its staff members.

They Offer:

• Comprehensive benefits plan (flex benefits)
• Defined pension plan
• Incentive plan paying up to 10% of salary (based 50% on company financials and 50% on regional, team or personal)
• Tuition reimbursement
• Employee share purchase plan (employee can use 1-10% of salary to purchase stock and company will match 50% of every dollar contributed)
• Fitness subsidy
• 20% discount on home and auto insurance
• 3 weeks vacation
• Pay for professional licences, memberships, etc. (if they apply to industry)

The key to being the successful candidate is to:

• 7 years of claims handling experience (property)
• 3 years of supervisory experience
• Relevant post-secondary education (or equivalent experience)
• CIP designation
• Strong analytical ability as it relates to personal and commercial property claims
• Demonstrated leadership skills
• Excellent communication skills (written and oral)
• Ability to travel occasionally (to other offices)

Responsibilities:

• Manage the operations for the property claims unit in Northern Ontario, which includes hiring, training, mentoring, coaching and motivating employees within the unit.
• Participates in daily activities, monitoring processes and procedures, and reporting on progress.
• Prepare and discuss performance reviews with staff members, administer salary increases.
• Advise staff on claims matters such as: liability determination, investigation, policy interpretation, settlement negotiation, etc.
• Handle escalated issues or escalate problems according to policy.
• Participates in legislative or judicial hearings as required.
• Monitors staff performance, and provides feedback for continuous improvement of individuals, as well as business process.
• Manages certain claim cases, including: investigation, collection and assessment of information; claim reports and determination and negotiation of claim settlements.
• Audits staff files, identifying any training opportunities
• Participate in development and implementation of business plans
• Develops and recommends management strategies and any process or technology improvement initiatives, and any subsequent implementation of approved strategies/processes.

Please apply online or call Isabelle Senecal at 705 525 8367

We thank all interested applicants but due to the volume of resumes received only qualified candidates meeting the minimum requirements above will be contacted.